1. Introduction

Maktaba-tul-Madina UK ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, purchase products, or interact with our services.

2. Information We Collect

We may collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, billing/shipping address.
• Payment Details: When making a purchase, we process payment information securely through trusted payment providers (we do not store card details).
• Order & Purchase History: Details of transactions made through our platform.
• Communication Data: Any correspondence with us, including emails and customer service inquiries.
• Website Usage Data: IP address, browser type, device information, and browsing behavior collected via cookies (see Section 6).

3. How We Use Your Information

We use your data for the following purposes:

• To process and fulfill orders, including payment and delivery.
• To communicate with you regarding orders, inquiries, or customer support.
• To improve our website, services, and customer experience.
• To send promotional offers, newsletters, or updates (only if you opt-in).
• To comply with legal obligations and prevent fraudulent activity.

4. Data Protection & Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes:

• Secure servers and encryption for sensitive data.
• Limited access to personal information by authorized personnel only.
• Regular monitoring of our systems to prevent security breaches.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Trusted third-party partners, such as payment processors, delivery services, and IT support, to fulfill orders and maintain our services.
• Legal Compliance: If required by law or to protect our rights, we may disclose necessary data to legal authorities.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. These may include:

• Essential Cookies: Necessary for site functionality, such as shopping cart and checkout processes.
• Analytical Cookies: Help us understand website usage and improve services.
• Marketing Cookies: Used to personalize promotions (only if consented).
• You can manage cookie preferences in your browser settings.

7. Your Rights

Under data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of inaccurate information.
• Withdraw consent for marketing communications at any time.
• Restrict or object to the processing of your data in certain circumstances.
• Request data portability where applicable.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated on our website. Your continued use of our services after such updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

📧 Email: ukhub@maktabatulmadina.net

📍 Address: Maktaba tul Madina UK Ltd, Great Lister Street, Birmingham. B7 4LS